Hainan Government — Responding to Public Concerns with Data Support

The People’s Government of Hainan Province used our e-government solutions to provide valuable and timely information on issues of public concern. For example, through classification and analysis of internet search keywords, the Hainan provincial government identified noticeable changes in public demand for government information during different phases of a typhoon before and after landing, and developed a system to direct information queries to the appropriate government agencies based on their respective responsibilities. As a result, the Hainan provincial government was able to build an inter-departmental information system during typhoon season, which greatly enhanced the efficiency of its emergency management function.